John Aclan left) and hospital CEO Victor Carrasco congratulate honoree Mercedes Avila (center) at Memorial Hospital of Gardena.
Mercedes Avila has been recognized for her commitment to patients, family and co-workers through acts of caring, compassion and excellent customer service.
Mercedes works as an Advanced General Clerk in the Health Information Management department. She joined the Gardena team in January 2018 and was nominated by two individuals who shared the following comments about her.
A patient commented, “I really appreciate the kind of service she provided to me. Thank you very much.”
A co-worker had this to say: “Mercedes consistently demonstrates exemplary performance, professionalism, and dedication to the Health Information Management team and the organization.
“She is a dependable and supportive team member who readily assists colleagues, takes initiative without being asked, and helps ensure daily operations run smoothly. Her flexibility and commitment are evident in her willingness to provide coverage when needed.
“In addition, her approachable personality and positive attitude foster a collaborative work environment where colleagues feel comfortable seeking assistance. Her strong work ethics, reliability, and commitment to supporting the success of both the team and the organization make her a valued asset and a deserving recipient of the Exemplary Employee Award. We appreciate you, Mercedes!”
11.1.2026