Pictured here (left to right) are: hospital CEO Victor Carrasco; honoree Linda Schrader; and Antaures Ramirez, director of emergency services.
Schrader has been honored with the Exemplary Employee Award for August. The award recognizes outstanding employees who demonstrate their commitment to patients, family and co-workers through acts of caring, compassion and excellent customer service.
She is an LVN who works in the Emergency Department. She joined our hospital team in April 2010. Among her nominators for this award are two family members of one of our patients. One nominator had this to say:
“My brother was admitted to MHG earlier this week. Ms. Linda was not only helpful to him, but also efficient in handling a lot of patients all at one time! She kindly followed through with my sister and me to let us know when our brother was finally moved from the ER to his room. People like Ms. Linda make traumatic experiences easier to manage due to the way she lovingly handled our brother, us and the large number of patients she served during our time in the ER. She is truly an exemplary employee and human being.”
Another patient’s family member said this:
“Ms. Linda was a wonderful ER nurse. Upon arrival in the ER intake, after being sent to MHG from another hospital, I was pleasantly greeted by Ms. Linda. In spite of all the constant motion of the ER, Nurse Linda display strength under pressure. She was able to multitask and effectively communicate with ambulance services and hospital staff with professionalism and grace. She was like a conductor in an orchestra! Our family appreciates Ms. Linda and MHG!”
One Schrader’s co-workers wrote the following:
“Linda consistently demonstrates an unwavering commitment to providing exceptional patient-centered care. She is extremely attentive to the needs of her patients and goes above and beyond to ensure they are comfortable, informed, and supported throughout their stay with us.
“Her compassion and advocacy are evident in every interaction and is reflected in the consistent recognition she receives in our monthly Press Ganey patient comments. Patients frequently acknowledge her kindness, attentiveness, and the positive impact she has had on them. I sincerely appreciate her dedication and loyalty to her patients, their families, her peers, and physicians.”